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People Asked Us, Have a Look!

In order to reduce your possible problems in communication, you may wish to read the following FAQ . Main contents include: COMPANY INTRODUCE, QC SYSTEM, PRODUCT PRODUCTION, DELIVERY, TRAIDING, etc.Welcome to contact with us .

Company

Could you introduce the amount of the floor space and factory scale ?

Blossomfurnishings is currently second in the industry with a 9000 square meter workshop and two new 1000 square meter workshops. The factory is divided into a wood processing workshop, a resin processing workshop, a warehouse, an office building, a dormitory, and a cafeteria. Our factory is an integration company of office, living, and production.

Could you introduce the structure of the company mangers and shareholders?

Blossomfurnishings is a stockholding system company that was established by veterans in which the Bob tan have more than half of the shares . The company has departments by fuction of production , trade , finance , QC .

Could you introduce the development histroy of company ?

Blossomfurnishing was established in 2006 and developed from a small manual workshop to a big factory with large mechanical equipment. The product developed from a single type of chiavari chair to over fifty various types of chairs, and from a single wooden product to various products including wooden, resin and aluminium alloy. All of the developments are based on the hard work of every personnel and the support of every client.

How many workers do you have and where did them be recruited and where do the workers live ?

The blossomfurnishing factory has 85 workers for now, include packaging and loading workers. 60 in wood workshop and 25 in resin workshop that the resin product are producted by automatic machine. We have some experienced woodworkers with more than 5 years of work experience, and most of the workers come from surrounding villages. For the migrant workers, we also provide a dormitory and cafeteria to improve their living conditions.

Could you introduce the personnel consititutes structure and personnel responsibility of company ?

The core personnel of Blossomfurnishing factory include factory manager, 2 workshop director, warehouse keeper, factory accountant. In addition, Blossomfurnishing has an independent office downtown where the core personnel include 4 sales manager, office accoutant, document operator who responsible for the paperwork of commodity inspection, customs clearance and acquire the dynamic& feedback of customers. Welcome to www.blossomfurnishings.com. If you have some problems when you view our website, you will find the answers in the Q&A section below. And wish you were satisfied with our products.

Can your company offer DDP service?

Yes, we can offer DDP service; you can just choose the models and let us know the quantity and color. We can offer the quotation including all the cost, including import tariff, shipping cost, custom clearance service, transportation cost, all the cost. So you do not need to pay any extra cost.

Where are you located? Which city are you in? Are you far from Guangzhou? Why did we set up this showroom in Foshan?

Qingdao, China; a 3-hour flight from Guangzhou; we have showrooms in Guangzhou and Foshan, and you are welcome to visit. Our factory is in Qingdao, a northern city, but we also have a combined showroom in Guangzhou and Foshan (southern China) to save visiting customers time. We would love for you to visit our factory and showroom in Qingdao, but sometimes customers have limited time, and many prefer to travel to Guangzhou. In this case, customers can visit our Foshan showroom instead.

Are you a factory? Can we come and inspect the goods?

We are a 100% original factory. Here you can see our production process, and we also welcome customers or inspection companies to come and inspect our products.

How do we interact and maintain contact during production?

After we arrange production, we will send you production photos and videos from time to time so you can keep track of the production progress.

Products (Production Time, Quality Control, Sample Policy )

How about your QC system ?

Blossomfurnishing engaged a famous Taiwan QC team to be responsible for the QC and also a component of our own QC team. We promise that every procedure is arranged by personnel with serious quality

consciousness to take charge and who are responsible for serious quality inspection. The defective and unqualified products will be picked out seriously and be arranged to repair and reproduct.

Did your company have ever participated the fair and how about your client channel ?

Yes, Blossomfurnishing is a regular at the furniture fair, and we also try to participate in some professional foreign wedding furniture shows. Our client channels include the fair, network, client introduce, social media and the client could aslo search and contact us from the Google.

What countries do your product exprot to ? And what about the amount of your product each month ?

Blossomfurnishing have exported the wedding chairs and tables to more than 40 countries and regions whicn include Asia, north and south America, Europe, Oceania. We export more than 60 containers every month on average and more than 90 in busy months. Blossomfurnishing has more than 200K annual production capacity, including wooden and resin chair.

What about your materials and purchasing channels ? And how to coordinate the supplier chain ?

Blossomfurnishing mainly adopts locust tree wood, beech wood and OAK for wooden chairs and PC resin material from Japan and Germany for resin chairs. We keep long-term cooperative relationships with suppliers to ensure the timely and sufficient materials for an accurate production cycle.

Can we get a sample for quality testing? And how to getting it?

1. Sure, we provide sample dispatched via FedEx, DHL, or some else express. It’s better for you to giving us an express account to deliver the sample. If you do not have an express account, we are going to find a courier to dispatch.

2. The sample cost will be refunded to you when you are a quantity order. But Express charge pay the piper by buyers.

3. We now have many clients from all over the world that more than 45 counties, if possible, you can go to visit or dispatch sample from one of our clients in the country which you are lived in. to checking our products quality.

4. We welcome clients to provide design drawing or sample to make product and for customized products, we will make 2 pieces of sample, one of them send to clients and the other one hold back by us, in case of when clients take quantity order that we can make products same as sample, more important, we support reproduction sample till you are satisfied with it. Samples will be printed our sign to let you know that it is made by us

Which countries are your tables and chairs exported to?

We selling our event furniture to the following countries: America, Canada, Panama, Mexico, Brazil, Venezuela, Chile, Argentina, Dominica, Greece, Jamaica, Puerto Rico, New Zealand, Thailand, Singapore, the Philippines, U.K, Germany, Belgium, Netherlands, South Africa, Kenya, Australia, Russia, Spain, Italy, France, Romania, Czech Republic, Slovakia, Norway, Iceland, Poland, South Korea, India, UAE, Cyprus, Turkey, Portugal, Saudi Arabia, Salvador, Belarus, Austria, Sweden, Ghana, Barbados, Nigeria, Lebanon, Madagascar, Mauritius, Swaziland, Bulgaria Israel Maldives Peru Lithuania, Suriname, Honduras, Ecuador, Bahamas, Aruba, and so on.

What does your product line include? Which products are manufactured in-house? Which are sourced from other suppliers? Could you provide me with the contact information for the factories you source from?

Wooden chairs, plastic chairs, metal chairs, wooden tables, plastic tables, bar counters.

We can help you purchase sourcing products at the same time , providing you with a one-stop purchasing service.

Are your prices high? Could you give me the prices of all your products?

We offer you preferential prices and can provide you with a price list . We do not recommend providing you with prices for all products, as there are simply too many. It is better to select some styles that are suitable for your local market and quote prices based on quantity. Wholesalers and rental companies will have different prices.

Can you provide samples?

Samples can be provided. Small product samples are free; you only need to pay for air freight . For samples with higher value or larger quantities, we will charge a reasonable fee.

Do you have an Alibaba account? Why are the prices there so cheap?

For the decade prior to 2019, we used Alibaba, but we no longer use Alibaba accounts because Google gives us better traffic and rankings. Also, the pricing on Alibaba is quite unregulated; some merchants list prices lower than the actual value to attract customers, or offer very poor quality products, resulting in chaotic pricing that is difficult for both buyers and sellers.

How do I place an order?

You only need to tell us the product or product model you need , as well as detailed requirements such as color, size, and quantity . We will prepare a detailed quotation for you. After both parties confirm the order, you can pay a 30 % deposit, and we will arrange production immediately.

What is the production cycle?

We will provide you with the production cycle based on the product type and quantity of your order . Generally, wooden chairs take about 4 weeks, while resin chairs take a little longer. The timeframe may vary depending on holidays. We recommend that customers place their orders several months in advance. If you are in Israel, it is best to place your order 4 months in advance, and if you are in the United States, you should place your order 3 months in advance.

What is your minimum order quantity?

We will inform you of the minimum order quantity based on the different product styles. Usually, when we first start cooperating, we will try our best to meet your requirements. You can mix and match items in a small container, but the larger the quantity, the more favorable the price.

Could you tell me the material, weight, packaging dimensions, and volume of each item? Different materials have different weights, and what are their characteristics?

Of course , it’s one of our basic services.

Delivery Time (Shipping Time, Express Time, Air Time) and Payment Items

What would be your delivery date ?

In general, It would be needed for 3 weeks of wooden chair and 2 weeks of resin chair. But if the client is in emergency circumstances, We will also try to complete it in 2 weeks and keep the quality. For some special types, it may take more time, while for some types, they are in stock.

What about the mode of payment ? Dose it be OK for credit ?

We accept the following payment:
1. TT payment ( Telegraphic Transfer ) always welcome
In general case, after the contract signing, 30% deposit before production, 70% balance according to the copy of B/L after shipping. You can make TT via bank front desk or internet transfer.
2. WU payment ( Western Union)
For samples order or very small payment of under USD1000
3. Credit Card
Normally, we do not like Credit Card payment, it is hard to cooperate when you handle the card. If the amount is not too big, you would like to pay by Credit Card, you have to pay 4% bank charge.

What about the sole agent of requirment ? How to be your agent and local distributor ?

For larger countries and regions, such as one states of USA, we will choose a agent to take charge of the market about sales and service. For smaller countries and regions, we usually choose a

large client as our agent to ensure the interests of local customers. We would only choose a partner which is familiar with the local market and has good relationships with local wedding rental companies.

Is that would be OK to make certificate of commodity inspection , origin as well as some related certificates .

Blossomfurnishings promise we will take fully responsibility for the product that we produced. We will be with a client and try to solve the trouble at the first time.

What kind of currency payment could be accepting ?

In addition to USD and RMB, we also accept other currencies such as the pound and the Australian dollar.

Small amounts require full payment. American customers can pay BOA. We can also settle the account in RMB.

What kind of Loading method Could you provide ? Manual handing or forklift ?

Manual handling and forklift both are optional.

We are the first time to make an international payment. How to make deposit to your account?

If you are the first time to make international money transfer, please read the following suggestions carefully.

Way 1: You can go to any bank front desk and show them the Pro-forma invoice, including our bank information, and tell them you need to do a WIRE TRANSFER to Qingdao Blossom Furnishings Limited. And our HSBC account Regions is HONGKONG.

  Way 2: If you would like to cooperate with a computer and do an online transfer, you must ensure that your online banking offers an INTERNATIONAL WIRE TRANSFER option.  The most important things are the SWIFT CODE, COMPANY NAME, AND ACCOUNT NUMBER, as they must be the same as our invoice. Please feel free to call us if you have any questions.

Can we track our order situation after we place the order?

Yes, you can track the order situation. after you place an order, you can enter your order number and check the progress of the current order on our website, your eyes in our factory.

What are your pricing terms: EXW or FOB? Can you arrange shipping? Can you provide DDP service? Do you know the import duties and VAT?

EXW or FOB price according to your requirements . We also offer sea freight and DDP services . The tax rate for wooden chairs, wooden tables, resin chairs, and metal chairs imported from China to Israel is 12% customs duty + 17% VAT, totaling 29% tax.

What are your payment methods?

3 0% deposit before production and 70% balance against the copy of bill of lading

How can I ensure my payments are safe?

We are a manufacturer with 24 years of experience in production and export, exporting to over 97 countries. We have always maintained a good reputation, which is the key to our survival . We will not lose our reputation.

Can I pay by credit card?

We do not currently offer credit card payment services; you can pay to our company’s H SBC account.

How long does sea freight take?

The journey time to Ashdod port is 51 days .

Cooperation

How to import your event chairs and tables? It is the first time for us to import furniture. What we need to do?

How do I import event chairs and tables from Qingdao Blossom?
If you are a first-time buyer, please see the information below.

To put it simply, you choose and decide on the perfect products that fit your needs and arrange a timely payment. We will do everything else well.

Our transportation company and customs brokers have more than 10 years of experience + Buyer’s attentive and good cooperation with Blossom Furnishings = successful imports

1. Look For One Good Import Broker.

Your first import shipments can be crucial to future success.  As a first-time importer, perhaps one of the most important decisions you will make is choosing the right logistics partner.

2. Or Use Our Shipping Agent And Reference Brokers.
If it is difficult to find a broker, we can recommend one for you. We also need to make a detailed communication with the agent you found to ensure smooth communication. With the first import experience, we believe that the future will be more and more smooth.

3. Our Professional Documents Cooperation Team

We have a professional team to generate all documents. we detail the quantity and prices of your goods with packing list and provide you with bill of lading.

Employer Identification Number (EIN) is available in the IRS and registered in the Custom System

Your importer number is your IRS business registration number.  If you do not have this number or you do not own a business, then your importer number is your social security number (SSN).

4. ISF Filing For American Custom

ISF filer needs to provide the complete name. Address, city. State, zip code, telephone and fax #, and email address of the person or company that will Custom clear the imported cargo that Will arriving into the US.

We strongly recommend that all importers purchase an annual/ yearly continuous import bond.

5. AMS Filing For American Customs

You must file with AMS 24 hours before your goods leave their origin country.  Failure to do so will result in penalties and fines from US Customs.

What about the frequency of client visit and aslo of visiting client ?

There is a client visit every week in Blossomfurnishings factory, and we will also visit the client`s company to talk with them face to face every year.

We are aware that visiting a client is a great chance to make a better understanding of the client`s need and also a good chance to be more familiar with each other.

We are also looking for a shipping agent in the UK. We already have good shipping agents in the USA

How do you make sure the confidential of customer information and intellectual property rights protection ?

If the client asks for confidentiality of their product information and design, we would sign a confidentiality agreement.

Could you produce with design paper or sample ?

Of course, Blossomfurnishings welcome clients to provide design papers or samples to make products. We will try our best to meet the client`s requirements as it`s our responsibility.

If I need a sample for testing quality , how to operate and what about the charge and production cycle ?

For long-term cooperation clients, we will provide free samples. For new client, we will charge a fee and return it when a placed order.

Tell me about the process of trading

For new clients, we will try to understand their information to know their specific requirements. Then, we will provide a detailed quotation by email to give the client a good understanding of our product. If clients ask for a sample to confirm the quality and details, we will meet their requirements. After you and we have a common opinion, we would provide a Pro-forma invoice with detailed terms and conditions to make the client recheck and confirm the details which include mode, color, style, quantity, price, delivery time, and payment terms. If no more questions, the buyer pays the deposit according to theL/C the contractor gave the L/C, and we start to produce. In the process of production, we will also provide a lot of pictures to help the client know the process and be the same in the process of finishing production and shipping containers.

The basic trading process is as follows:

  1. The customer selects the style, informs the color quantity, the request time
  2. We will provide a pro-forma invoice to confirm the contract and list the details
  3. For the customer who imports for the first time, we need to make a detailed explanation and cost details, and ask the shipping customs clearance agent to talk with the customer on the phone, make a detailed and CLEAR explanation of all situations and costs, and give the customer a CLEAR budget
  4. The customer pays a 30% deposit and emails us the bank slip. We will inform the customer in time when we receive the payment
  5. Actually, arrange the production, and send pictures and video to the customer in the production process to avoid mistakes and let the customer know the progress and the real production situation
  6. Before packaging, our QC should carry out a strict inspection to ensure accurate color and strong structure. Shipping marks solve all problems before loading the containers
  7. Our professional document operation will timely charter ship booking, customs declaration and inspection arrangement of the most appropriate transport ship and timely and effective customs inspection
  8. Our production and transportation department will arrange the most reasonable matching shipment when loading the container to ensure the safety, order and maximum loading of the goods in the container to ensure that the customer can receive the products without any damage. During the loading process, we will also take photos for future inspection.
  9. We will check and communicate with customers’ orders repeatedly
  10. After shipment, we send the copy of the b/l to the customer, asking the customer to pay the balance
  11. We will arrange a telex release after the customer pays the balance
  12. After the goods arrive at the port of the other party, the customer’s agent or our agent shall assist the customer in customs clearance and transportation to the door
  13. Remind the customer to check the quantity, quality, and communication after receiving the goods
  14. Good after-sales service

How to be your agent and what can you do for us?

Yes, we are looking for agents in the USA, UK and even Australia to help us with good sales and after-sales service. In the United States, we hope to set up different sales agents in different states, such as California, Florida, Texas, Louisiana, Illinois, New York and other regions, through the agent to expand the sales volume and better serve small customers.Our requirements for athe gency are as follows:

  1. More than 8 years of sales experience
  2. Good reputation
  3. Know the industry and know the sales channels and networks
  4. Diligent and dedicated
  5. A certain amount of deposit must be paid
  6. Warehouse with more than 2 containers

We will do the following:

  1. Give you a good price, so that you have a strong competitiveness in sales
  2. We only make high-quality products, not poor quality products
  3. We will introduce you to the end users and ask them to buy from you
  4. We will provide some regular style and size tables and chairs for your sales. After sales, the settlement will be made
  5. We prepare semi-finished products for you to ensure timely delivery

Can you offer some reference customers to us?

 
We are happy to introduce our regular customers for your reference so that you can have a more comprehensive understanding of our company and our products, which is what we have been trying to do: let customers know the real us.
 
If you need to know some of our regular clients for reference, firstly, please let us know your location, then we will communicate with our regular customers in your area, to to obtain their approval before letting you know their information. Please keep their Private Information.
 
Since we cannot disclose their information without their consent, thanks for your understanding.
 
Similarly, after you become our customer, we will not disclose any information about you to others without your consent. At the same time, we do appreciate that you are happy to help us as our new reference customer as well.
 
By the way, if you want to check the quality of our products, we suggest you ask us for sample. This is the best way to check the quality of our products.
 
Feel free to contact us, We are always at your service.

Which countries do we export to?

United Stats South Africa Madagascar
Canada Kenya Mauritius
Panama Australia Swaziland
Mexico Russia Dodobas
Brazil Spain Sweden
Venezuela Italy Austria
Chile France Ghana
Argentina Romania Belarus
Dominica Czech Republic Israel
Greece Norway Iceland
Jamaica Poland Bulgaria
Puerto Rico Korea Maldives
New Zealand India Peru
Tailand United Arab Emirates Libya
Singapore Cyprus Switzerland
Philippines Turkey Ecuador
United Kingdom Portugal Aruba
Germany Saudi Arabia Suriname
Belgium Salvador Honduras
Netherlands Nigeria Bahamas
Estonia Ukraine Croatia

Have you sold to Israel before? Who did you sell to?

Yes, we have many Israeli clients who purchase from us, and we can provide you with their names individually. We also have many high-quality clients who can serve as our referral customers.

Can I call your previous customers or visit them to check on the product quality?

Yes, you can. You’ll need to make an appointment with our customer service or let us know in advance.

You sell to my competitor, and then sell to me. How do you handle this kind of relationship?

If your competitors are already making the product you need, we suggest you adjust and improve your existing products to avoid selling the same product. If you still have concerns, you can sign an exclusive agency agreement with us , and you can make certain improvements in size, color, and material.

Sometimes, you sell products to my clients. What are your thoughts on that?

We will not proactively market to you within your sales territory. However, if customers reach out to us, we will still provide a normal quote. If you still have concerns, you can sign an exclusive agency agreement with us. Because the internet is so prevalent now, we frequently receive offers from various customers through Google or social media.

What is the purpose of your visits to clients in Israel or other countries ?

Often, face-to-face communication is more effective than emails and phone calls. Although travel incurs costs, we prefer to communicate with our customers in person. This fosters better understanding, builds trust, helps maintain relationships with existing customers , improves product and service, allows us to discuss ways to enhance product quality, promotes cooperation, explores market trends, understands market conditions , gathers more customer feedback , and ultimately provides better service.

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