People Asked Us, Have a Look!
In order to reduce your possible problems in communication, you may wish to read the following FAQ . Main contents include: COMPANY INTRODUCE, QC SYSTEM, PRODUCT PRODUCTION, DELIVERY, TRAIDING, etc.Welcome to contact with us .
Could you introduce the amount of the floor space and factory scale ?
Blossomfurnishings is second in the industry for now with 9000 square meters and two new 1000 square meters workshop.The factory is divided into wood processing workshop area , resin processing workshop area ,warehouse area , office building , dormitory and cafeteria . Our factory is a integration campany of office , living and production.
Could you introduce the structure of the company mangers and shareholders?
Blossomfurnishings is a stockholding system company that was established by veterans in which the Bob tan have more than half of the shares . The company has departments by fuction of production , trade , finance , QC .
Could you introduce the development histroy of company ?
Blossomfurnishing was established in 2006 that develop from small manual workshop to be a big factory with large mechanical equipment . The product develop from single type of chiavari chair to over fifty various type of chairs , and from single wooden product to various product including wooden , resin and aluminium alloy . all of the developments are based on the hard work of every personnel and the support of every client .
How many workers do you have and where did them be recruited and where do the workers live ?
Blossomfurnishing factory have 85 workers for now include packaging and loading workers . 60 in wood workshop and 25 in resin workshop that the resin product are producted by automatic machine . We have some experienced woodworkers with more than 5 years work experience and most of the workers come form surrounding villages . For the migrant workers , we also provide dormitory and cafeteria to improve their living .
Could you introduce the personnel consititutes structure and personnel responsibility of company ?
The core personnel of Blossomfurnishing factory include factory manager , 2 workshop director , warehouse keeper , factory accountant . Inaddition , Blossomfurnishing has a independent office in downtoen where the core personnel include 4 sales manager , office accoutant , document operator who responsible for the paperwork of commodity inspection , customs clearance and acquire the dynamic&feedback of customers . Welcome to www.blossomfurnishings.com . If you have some problems when you viewing our website , you will find the answers from the Q&A blow . And wish you were satisfied with our products .
How about your QC system ?
Blossomfurnishing engaged a famous Taiwan QC team to be responsible for the QC and also component a our own QC team . We promise that every procedure are arranged personnel with serious quality
consciousness to take charge and who is respensible for serious quality inspection .The defective and unqualified products will be picked out seriously and be arranged to repair and reproduct .
Did your company have ever participated the fair and how about your client channel ?
Yes , Blossomfurnishing is a regular of the furniture fair and we aslo try to participate in some professional foreign wedding furniture show . Our client channels include the fair , network ,
client introduce , social media and the client could aslo search and contact us from the Googel .
What countries do your product exprot to ? And what about the amount of your product each month ?
Blossomfurnishing have exported the wedding chairs and tables to more than 40 countries and regions whicn include Asia , north and south America , Europe , Oceania . We exprot more than 60
container every month averaged and more than 90 in busy month . Blossomfurnishing have more than 200K annual production capacity including wooden and resin chair .
What about your materials and purchasing channels ? And how to coordinate the supplier chain ?
Blossomfurnishing mainly adopts locust tree wood , beech wood and OAK for wooden chair , and PC resin material from Japan and Germany for resin chair . We keep long-term cooperative relationship
with suppliers to ensure the timely and sufficient of material for accurate production cycle .
Can we get a sample for quality testing? And how to getting it?
1.Sure, We provide sample dispatched via FedEx, DHL or some else express. It’s better for you to giving us an express account to deliver the sample. If you have not the express account, we are going to finding a courier to dispatching.
2.Sample cost will refund to you when you are taking quantity order. But Express charge pay the piper by buyers.
3. We now have many clients from all over the world that more than 45 counties, if possible, you can go to visit or dispatch sample from one of our clients in the country which you are lived in. to checking our products quality.
4. We welcome clients to provide design drawing or sample to make product and for customized products, we will make 2 pieces of sample, one of them send to clients and the other one hold back by us, in case of when clients take quantity order that we can make products same as sample, more important, we support reproduction sample till you are satisfied with it. Samples will be printed our sign to let you know that it is made by us
What would be your delivery date ?
In general case , It would be needed for 3 weeks of wooden chair and 2 weeks of resin chair . But if client be in emergency circumstances , We will aslo try to make it done in 2 weeks and keep the
quality . For some special type , it may cost more time while for some types , they are in stock .
What about the mode of payment ? Dose it be OK for credit ?
In general case , after the contract signing , 30% deposite before production , 70% balance according to the copy of B/L after shipping .
What about the sole agent of requirment ? How to be your agent and local distributor ?
For larger countries and regions , such as one states of USA , we will choose a agent to take charge of the market about sales and service . For smaller countries and regions , we usually choose a
familiar large client as our agent to ensure the interests of local customers . We would only choose the partner which is familiar with local market and keep good relationships with local wedding rental companies .
Is that would be OK to make certificate of commodity inspection , origin as well as some related certificates .
Blossomfurnishings promise we will take fully responsibility for the product that we produced . We will be with client and try to solve the trouble at the first time .
What kind of currency payment could be accepting ?
Except for USD and RMB, We also accept the other currency such as The pound, Australian dollar.
Small amounts require full payment. American customers can pay BOA. We can also settle the account in RMB.
What kind of Loading method Could you provide ? Manual handing or forklift ?
Manual handing and forklift both are optional .
What about the frequency of client visit and aslo of visiting client ?
There is a client visit every week in Blossomfurnishings factory, and we will also visit the client`s company to talk with them face to face every year.
We are aware of visiting client is a great chance to make a better understanding of the client`s need and also a good chance to be more familiar with each other.
We are also looking for a shipping agent in the UK. We already have good shipping agents in the USA
How do you make sure the confidential of customer information and intellectual property rights protection ?
if the client ask confidential for their product information and design , we would sign a confidentiality agreement .
Could you produce with design paper or sample ?
Of course , Blossomfurnishings welcome client provide design paper or sample to make product . We will try our best to meet client`s requirments as it`s our responsibility .
If I need a sample for testing quality , how to operate and what about the charge and production cycle ?
For long-term cooperation client , we will provide free samples . For new client , we will charge a fee and return it when placed order .
Tell me about the process of trading
For new clients, we will try to understand the information of clients to know their specific requirements. Then we will provide a detailed quotation by email for making the client have a good understanding of our product. If clients ask for a sample to confirm the quality and details that we will meet the requirements. After you and we have a common opinion, we would provide a Pro-forma invoice with detailed terms and conditions to make client recheck& confirm the details which include mode, color, style, quantity, price, delivery time, payment terms. If no more question, the buyer pays the deposit according to the contractor give the L/C, and we start to produce. In the process of production, we will also provide a lot of pictures for making the client know the process and be the same in the process of finishing production and shipping container.
The basic trading process is as follows:
- The customer selects the style, informs the color quantity, the request time
- We will provide a pro-forma invoice to confirm the contract and list the details
- For the customer who imports for the first time, we need to make a detailed explanation and cost details, and ask the shipping customs clearance agent to talk with the customer on the phone, make a detailed and CLEAR explanation of all situations and costs, and give the customer a CLEAR budget
- The customer pays 30% deposit and emails us the bank slip. We will inform the customer in time when we receive the payment
- Actually, arrange the production, and send pictures and video to the customer in the production process to avoid mistakes and let the customer know the progress and the real production situation
- Before packaging, our QC should carry out strict inspection and inspection to ensure accurate color and strong structure. Shipping marks solve all problems before loading the containers
- Our professional document operation, will timely charter ship booking, customs declaration and inspection arrangement of the most appropriate transport ship and timely and effective customs inspection
- Our production and transportation department will arrange the most reasonable matching shipment when loading the container to ensure the safety, order and maximum loading of the goods in the container, so as to ensure that the customer can receive the products without any damage. During the loading process, we will also take photos for future inspection.
- We will check and communicate with customers’ orders repeatedly
- After shipment, we send the copy of b/l to the customer, asking the customer to pay the balance
- We will arrange a telex release after the customer pays the balance
- After the goods arrive at the port of the other party, the customer’s agent or our agent shall assist the customer in customs clearance and transportation to the door
- Remind the customer to check the quantity, quality, and communication after receiving the goods
- Good after-sales service
How to be your agent and what can you do for us?
Yes, we are looking for agents in USA, UK and even Australia to help us with good sales and after-sales service.In the United States, we hope to set up different sales agents in different states, such as California, Florida, Texas, Louisiana, Illinois, New York and other different regions, through the agent to expand the sales volume, and better serve small customers.Our requirements for agency are as follows：
- More than 8 years sales experience
- Good reputation
- Know the industry and know the sales channels and networks
- Diligent and dedicated
- A certain amount of deposit must be paid
- Warehouse with more than 2 containers
We will do the following：
- Give you a good price, so that you have a strong competitiveness in sales
- We only make high quality products, not poor quality products
- We will introduce you to the end users and ask them to buy from you
- We will provide some regular style and size tables and chairs for your sales. After sales, the settlement will be made
- We prepare semi-finished products for you to ensure timely delivery
We have never imported furniture from China. It is the first time for us to import furniture. How should we operate it?
To put it simply, your main job is to calculate the cost, tell us what furniture we need, and arrange timely payment. We will do everything else well. For customers who import for the first time, the most crucial point is to find a reliable import broker to help with customs clearance, calculate tariffs, arrange transportation, and the rest is not important. The seller will arrange the forwarder to your port. In fact, please find a broker before purchasing. If it is difficult to find a broker, we can recommend it for you, and the rest is easy. We also need to make a detailed communication with the agent you found to ensure smooth communication. With the first import experience, I believe that the future will be more and more smooth.
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